Terms & Conditions

Your Statutory Rights are not Effected.

By submitting your order to us you are allowing us to use your personal details to supply you with the items you have specified. Your personal details will not be passed to third parties other than those required to supply you with your order. By submitting your personal details to us you have registered as a Yachtmail customer and will be offered future promotions and special offers in return for your patronage. If you do not wish to take advantage of these offers and would prefer for your details to be removed from our records then you may do so in writing, requesting this action. Our address details can be found by clicking the Contact page link.

Upon submitting your order for goods supplied to UK mainland addresses the payment for your order will be taken immediately in order that our express delivery service is not delayed in any way.
Overseas customers will be contacted to confirm order and delivery charges before payments are taken.
All order processing is restricted to our normal working hours of 9am – 5:30pm.

Pricing.

- All prices are inclusive of VAT.
- All prices are subject to alteration with no prior notice.
- Special offer prices or prices below our RRP are strictly subject to availability.
- Promotions, special offers and free gifts are strictly subject to availability.
- Customers outside the EC may divide prices by 1.175.

Returns.

Any product may be returned for a refund of its full value or exchanged for goods of equal value if unused and in as sold condition. Items must be returned within 7 days of receipt.

All returns must be directed to:
Returns Dept.
Yachtmail Co. Ltd.
3-4 Admiral’s Court
Town Quay
Lymington
Hampshire
SO41 3ET

Each returned item must be accompanied by a copy of the customer’s receipt, contact details, and a covering letter explaining the reasons for the return and the required course of action.

Payment.

Accepted methods of payment are Visa, MasterCard, Switch, Delta and Solo.

All submission of payment details and indeed all customer details are safeguarded by recognised encryption software.

Limitation on Liability.

In no event will Yachtmailchandlery.com be liable to any part for any direct, indirect, special or consequential damages for any use of this site, or on any other hyperlinked web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if Yachtmailchandlery.com is expressly advised of the possibility of such damages.